The delivery of products purchased at our online shop "SloMood" (hereinafter referred to as "this shop") isWe ship within Japan and to some overseas locations.
Products will be shipped by our designated delivery company. Our main carriers are as follows:
Excuse me,Customers cannot specify the delivery company.
Please be aware of this in advance.
The following shipping fees will be charged per order.
500 yen (Kansai region)
Osaka, Kyoto, Nara, Wakayama, Shiga
510 yen (Chugoku, Shikoku, Hokuriku, Tokai regions)
Hiroshima, Okayama, Shimane, Yamaguchi, Tottori / Kagawa, Ehime, Kochi, Tokushima / Ishikawa, Fukui, Toyama / Aichi, Shizuoka, Gifu, Mie
520 yen (Kyushu, Kanto, Shinetsu)
Fukuoka, Saga, Oita, Nagasaki, Kagoshima, Kumamoto, Miyazaki / Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi / Niigata, Nagano
540 yen (Tohoku region)
Aomori, Iwate, Akita, Miyagi, Yamagata, Fukushima
780 yen (Hokkaido)
Hokkaido
940 yen (Okinawa)
Okinawa
The following shipping fees will be charged per order.
Total product price of 5,000 yen (tax included) or moreWith your order,Free shipping nationwideI will leave it at that.*Shipping to overseas locations, both within and outside of Japan, is not available.
All prices displayed on this site, including product prices and shipping costs, are as follows:Price including taxis.
Shipping costs are,Only once per order (per delivery address)It will occur.
On the confirmation screen before confirming your order,Shipping costs (including tax) for each delivery address will always be displayed.Therefore, please check the contents before placing your order.
After confirming your order and payment,Usually within 5 business daysWe will ship it to you.
Business days are,Weekdays excluding Saturdays, Sundays, public holidays, and company-designated holidays.Let's assume that.
In the following cases, delivery may take longer than the usual shipping schedule mentioned above.
Long holiday periods such as New Year's, Golden Week, and Obon.
Delays due to bad weather, natural disasters, accidents, traffic conditions, etc.
For pre-order items, made-to-order items, etc., if the delivery date is specified separately on the product page.
If we need to confirm your order details (e.g., payment error, incorrect address)
ShippingSignificant delays are expected.In that case, we will contact you individually via email or other means.
For pre-ordered items,Delivery times differ from those for regular products.
The shipping order for orders including pre-ordered items is as follows:
If you order regular items and pre-order items at the same time
In stockRegular items will be shipped first.I will.
Pre-ordered items will be shipped as soon as they are ready.Shipped separatelyI will.
If the product is returned to us due to prolonged absence exceeding the delivery company's storage period, or due to refusal to accept delivery,
Shipping costs for resendingandActual costs incurred during return shipping (return shipping fee, storage fee, etc.)You may be responsible for these costs.
In cases where we are unable to resend the item, or if we are unable to contact the customer for a certain period of time,
Your order may be cancelled.
The delivery address you entered when placing your order will be used for shipping.
Missing street address, building name, and room number.
Errors in city/ward/town/village names
If there are any deficiencies such as the above,Delivery delays or The product will be returned to our company.Situations like these can occur.
Please double-check your delivery address information before placing your order.
We will not be held liable for any damages incurred due to delays in delivery caused by the following reasons.
Inclement weather, disasters, accidents, traffic incidents, etc.
Events considered to be force majeure, such as war, terrorism, and strikes.
System failures, delays, and misdeliveries on the delivery company's side, etc.
Customer absence, incorrect address, refusal to accept delivery, etc.
The contents of this shipping policy may be changed without notice as needed.
The revised content will be effective from the time it is posted on this page.
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